Special Request Fee
- Every Order Helps Save Dogs in Need
- In stock, ready to ship
- Inventory on the way
We are happy to make changes to our existing designs for you, such as a color change or putting an existing design on a different product.
Please email us at help@pawz.com to discuss the details of your request.
Special requests can take up to 3 weeks to complete.
Each of our products is prepared for you on demand. This is to ensure we can continue to make the most unique products possible for every dog lover like you.
When you order, we print, package, and ship your custom order usually in 1-2 business days.
This means you get your gear within 3-7 business days on average (Domestic U.S.).
When you shop PAWZ, you do so much more than wear our apparel.
Our mission is to create unique apparel that raises awareness of dog euthanasia and how we can stop it together.
We donate a portion of our profits on every sale to no-kill shelters around the country. Shelters that keep these dogs safe till they can find a new home.
Thanks to customers just like you, we've donated over $300,000 to no-kill shelters across the country!
The Pawz Guarantee promises that if you're not 100% satisfied with your purchase, we will make it right. We stand behind our products and services, and we're confident that you'll love them as much as we do. However, if for any reason you're not completely satisfied, we're here to help.
Our guarantee covers the following:
If your order didn't arrive as expected or was damaged during shipping, we will ship a new one to you at no additional cost.
We offer a 90-day return window for any items that don't meet your expectations. As long as the item is in its original condition, undamaged, and unworn, we will gladly accept returns or exchanges to ensure you get exactly what you purchased.
To initiate a return or exchange, please contact our customer support team at help@pawz.com, and they will be happy to guide you through the process. Our goal is to provide an easy, hassle-free experience for our customers, and we will do everything in our power to make sure you are completely satisfied with your purchase.
Thank you for choosing us, and welcome to the Pawz.com family!
Why help dogs with apparel?
Apparel is a great way to spread awareness about the mission everywhere we wear it and go. Bringing more attention to just how many dogs need our help and hopefully convincing more people to join us on the mission!
Do you have a money back guarantee?
Yes, we have our 100% Money Back "Pawz Guarantee". You can find out more details on the tab above the FAQ tab
Where do you ship from and how fast do you ship?
We ship from our supplier in Michigan. We aim to ship most items within 1-2 days from purchase. Then, depending on the service and conditions it can take up to another 4-5 days to deliver from there.
How do I contact you?
Email us any time at help@pawz.com
